Terms of Service

Last updated: September 1, 2026

Welcome to FlowAI CRM. By accessing or using our website and services, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By creating an account or otherwise using FlowAI CRM, you agree to these Terms. If you do not agree, you must not use our services.

2. Description of Service

FlowAI CRM provides a platform for managing customer conversations across WhatsApp, Instagram, and Facebook Messenger. We connect to these third-party APIs (such as Meta's Graph API) on your behalf, strictly based on the permissions you grant.

3. User Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account login information.
• Complying with all applicable laws, as well as the terms of service of third-party platforms (like Meta's Platform Terms).
• Ensuring that the content you send through our platform does not violate anti-spam laws or platform policies.

4. Meta Integration

Our service interacts with Meta's APIs. By using FlowAI CRM, you also agree to adhere to Meta's Commercial Terms and Platform Terms. We are not responsible for any restrictions or bans placed on your Meta accounts due to your misuse of the platform.

5. Termination

We reserve the right to suspend or terminate your access to the service at any time if we determine that you have violated these Terms or any applicable laws.

6. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes implies your acceptance of the new terms.

7. Contact Information

For any questions or concerns regarding these terms, please contact support@flowaicrm.com or view our Privacy Policy.